Sales Archives - Ramblings of a Geek

Announcing My Video Series: Ramblings of an MSP Geek

By Adam | October 1, 2023October 2, 2023 by Adam

I’ve always wanted to get some sort of blog or some other way of sharing content with folks, and I’ve never really gotten it off the ground. Then a few months ago someone suggested that I start a podcast, and while that sounds interesting it sounds like a whole lot of content to produce just yet. I’ve got a ton of experience in all things Managed Services (MSP) and I think I have a lot…

Customer Service Stories

Make Doing Business Easy

By Adam | March 28, 2023March 28, 2023 by Adam

My wife has been a paying member of a national massage chain for years. Honestly, it’s never been a great relationship, but the service was just barely good enough to keep coming back and paying the monthly fee. Over the past few months she’s determined that the value just isn’t there any longer. The services were no longer justified the price they were charging. She made the decision to cancel the service. In order to…