Announcements Rambles Working ON the Business

Announcing My Video Series: Ramblings of an MSP Geek

I’ve always wanted to get some sort of blog or some other way of sharing content with folks, and I’ve never really gotten it off the ground. Then a few months ago someone suggested that I start a podcast, and while that sounds interesting it sounds like a whole lot of content to produce just yet. I’ve got a ton of experience in all things Managed Services (MSP) and I think I have a lot…

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Customer Service Stories

Make Doing Business Easy

My wife has been a paying member of a national massage chain for years. Honestly, it’s never been a great relationship, but the service was just barely good enough to keep coming back and paying the monthly fee. Over the past few months she’s determined that the value just isn’t there any longer. The services were no longer justified the price they were charging. She made the decision to cancel the service. In order to…

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