Ramblings of a Geek
Words from an MSP guy
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Category: Rambles
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Target Client Profile
This post is about the foundation for your sales efforts. If you don’t lock this down you will…
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Convert Break-Fix Clients to Fully Managed
Do you have break fix clients that you want to convert to your fully Managed Service package? Are…
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Price Your Agreements for Profit
Have you ever wondered why you’re not making enough money on fixed fee contracts? How can all of…
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Managed Service Finance 101
Most MSPs and Small Businesses don’t start with someone who is a business financial wizard at the helm.…
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Triage and Dispatch are Critical for your MSP
What if I told you that there was a way to make sure that the technicians in your…
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Projects Lead to Profit for Your MSP
Managing projects can be the work that tips your MSP from being barely profitable to quite profitable. Managing…
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Building Your Technical Stack
Today we are talking about your technical stack. The core of what you offer to your clients. We…
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Standards Lead to Efficiency
Every business needs to have their standards and common ways of doing things. Many small businesses and Managed…
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Ramble 15: Fix your One on One Meetings
How often do you have one on one meetings with your team members? In my conversations with business…
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Ramble 14: Gross Margin is THE Most Important Financial Metric for Profitability
There are a bunch of financial metrics you can track like EBITDA, Revenue, COGS, W2 Multiplier, and Net…