Ramblings of a Geek
Words from an MSP guy
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Tag: MSP
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You’re More Exposed Than You Think: What Happens When You Lose Your Biggest Client
I want you to stop for a second and think about your biggest client. Now ask yourself: if…
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MSP Referrals and Networking: Stop Hoping and Start Managing
Most MSPs get referrals. Very few manage the process of getting them. Referrals are the fastest route to…
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The Shiny Tool Problem is Costing Your MSP Money
If you run an MSP or work as a trusted technology advisor, you’ve been in this situation. A…
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From Technician to Business Owner: The Hardest Transition in the MSP Space
If you started your MSP because you were great at technology, you’re in good company. Most MSP owners…
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When Employees Aren’t Working Out: A Practical Guide for MSP Owners
If you run an MSP, chances are you didn’t get into the business because you love managing people.…
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The First 90 Days After MSP Go-Live (What Actually Matters)
Client onboarding is one of the most important processes for your MSP to master. I’ve talked about it…
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One-on-Ones: The Simplest Thing Most MSP Owners and Managers Skip
If someone on your team is struggling, or worse, quietly on their way out the door, I’ll ask…
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MSP Standardization: Your Tech Stack Is Only Half the Job
Most MSPs think about standardization and immediately picture their tech stack. The firewall. The security tool. The backup…
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Your MSP Target Client Profile: The Foundation of Every Marketing Decision You Make
How do I find more leads? How do people find clients? Why is my MSP is not growing?…