Mostly in hate with my iPos Crash
When I purchased my new iPod Touch in February it was love at first boot. From the moment I fired it up it became the device to have with me at all times. It held my songs, videos, podcasts, and audiobooks. There was no shortage of games to pass the time and other utilities that were most useful.
I hate to say it but the honeymoon is over. I now hate the damn thing. No, it’s not because it has become addictive (which it has). It’s not because I wish I had an iPhone (which I do but only a little bit). No, it’s because all it can sucessfully do any longer is crash. It crashes when syncing music, it crashes when playing games, and now it crashes when trying to factory reset the thing.
First of all, I define this crash as the device shuts off and you have to push and hold the home and powe/sleep button. Then you wait about five minutes and normally it comes back up. It has always crashed on occasion while playing games but not enough to make me concerned, though it was easily enough to make me annoyed when I was in the middle of a game or some other super important task.
Then in rapid succession I installed iPhone OS 3 and SimCity and it’s been a rapid decline into iPod Touch hell ever since. My once beloved device stopped being its normal useful and fun self. SimCity crashed with such regularity only procrastination along with me wanting to troubleshoot this out has kept me from requesting a refund. I figured that since I could almost guarantee a crash in SimCity it would be a good tool to see if whatever was causing the crashes was fixed by my troubleshooting.
I performed a full restore from factory settings, installed only SimCity and CRASH. When I tried to uninstall SimCity it didn’t help at all. in fact it started to crash regularily even during syncs. I figured, no problem, do another restore, and I’d be all set; except it started crashing during the restore process. I’m now stuck with an iPod that can’t even make it through a factory reset without crashing. So, I have a $300 paperweight for the moment and am not too happy about it. I resigned myself to making an appointment with the arrogantly named Genius bar.
My guess is that one of the memory modules is having a problem reading, writing or both. Let’s see if Apple lives up to their normally praise worthy support reviews. Ideally they’d just swap out a brand new 16gb iPod in the store but I won’t be holding my breath on this one.
At least I can borrow my wife’s pink Nano for a couple of days. I think I’m comfortable enough in my manhood for that.
********* Update 7/5 *********
Still crashes when I try to sync my music – every time. Podcasts synced okay but I will probably just use the pink nano for audio for a few days until my replacement comes in. Seems odd that it crashes when syncing. I’ve been able to load a few apps but nothing that will tax it’s little malfunctioning brain.
********* Update 7/5 *********
Just got back from the Apple Store and they were able to get the iPod back to a usable state but they’re going to replace it anyway because there’s dust between the screen and glass. I have a feeling that the guy at the GB didn’t think it was going to remain crash free. Just have to wait a couple of days now.
********* Update 7/7 **********
Replacement iPod received. Seems to work fine. Extensive testing to commence.
********* Update 8/1 **********
Replacement iPod still working fine, and I was impressed with Apple’s customer service. Hopefully it doesn’t break again until I’m ready to buy a new one 